Find Answers to Your Product Questions

1. Answers in the User Guide

Two ways to find answers on your computer:
  • Context Sensitive Help

    context sensitive help button Look for this Context Sensitive Help button on most screens of your software product.
    This button delivers answers specific to the screen you are on. Give it a try...

  • User Guide:

    Find answers in the User Guides. Pull down the Help menu and select Help Manual (User Guide). In the Help Manual, click on the "Search," "Index" or "Contents" tab to locate the answer.

 

2. Answers in the Knowledge Base

 Most common questions answered here.

 

Search knowledge base:

Search options:

 

  • word search: enter a word - vista - by itself
  • required word search: enter words - +vista +install - with "+" sign in front of each required word
  • phrase search: enclose phrase in quotation marks - "vista 64 bit"


3. Answers on the Support Forum (ask other customers a question)


4. Answers by Email and Phone (Personalized Help)

Personalized help and coaching is available to any customer with a web service contract.


  • Email support for one year or continuous with ongoing subscription.
    Email help@golfsoftware.com. Emails are usually answered same day.
     
  • Phone support for one year or continuous with ongoing subscription.
    Call 1-919-460-1628.
          * March through June 9:00AM to 5:00PM EST Monday-Friday
          * July through February 9:00AM to 3:00PM EST Monday-Friday

Have a question about your desktop software - League Manager, Tournament Manager, or Handicap System (Desktop Edition)?  Please make a backup to the Internet before contacting help. It is often helpful for us to view your group's information to effectively answer your questions.